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AAC's NavigateOne™ Delivers a Successful CIS/WMS Implementation with Provo City

AAC Utility Partners is pleased to announce that Provo City has successfully completed the implementation of their new Cayenta CIS/WMS System. Under the leadership of AAC's NavigateOne™ methodology, the new system officially went live on July 6, 2020.

Columbia, SC, October 24, 2020 –(– Provo City partnered with AAC for a systems assessment and the selection of software solutions for a major citywide transformation initiative. AAC served as Provo’s Project Manager for implementing a new Cayenta Customer Information System and Work Management System.

AAC gratefully acknowledges the tremendous support of Customer Service Director, Karen Larsen who served as Provo’s lead executive on the project; Chief Administrative Officer, Wayne Parker; and the entire Provo project team. The Work Management System was a new operational component for the City and, coupled with bringing a new utility billing system online at the same time, this required the full project team to rise to the challenge of both updating legacy software and incorporating a significant cultural adjustment. On completion of the project, Larsen stated, “AAC not only managed our project with excellence, …

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