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Best Buy Wants To Be a PS5 Scalper Now

Best Buy

Earlier this year, Best Buy debuted a new paid membership program similar to Amazon Prime with exclusive perks, including unlimited Geek Squad support, free delivery, and a 60-day return window. Unfortunately, it looks like they want to use it to become a PS5 and Xbox Series X scalper, as the company is hiding product inventory behind that paid membership.

The program is now called Best Buy Totaltech, which costs $200 a year. And while it does offer a slew of helpful benefits, the company touts that it also provides members “exclusive access to popular hard-to-find items” like the PS5.

As we all know, inventory for next-gen consoles is extremely low, and scalpers everywhere are marking up the price and buying all the stock. As a result, the PS5 has been almost impossible to find.

Now, Best Buy wants a piece of it. If you want to have any luck at buying a PS5 or other hot items this holiday, you’ll need to pay the store an extra $200 a year. Gross! Best Buy has essentially marked up the PS5 to $700.

Best Buy Totaltech membership
Best Buy

Best Buy Totaltech is priced at $199.99 for a yearly membership, and here’s what that’ll get you:

  • Free Geek Squad tech support, available 24/7/365 on all the technology in your home, no matter where you bought it.
  • Totaltech Expert Access, a VIP service with access to dedicated phone and chat teams.
  • Up to 24 months of product protection on most Best Buy purchases during active membership, including AppleCare+ on Apple products.
  • Free delivery and standard installation.
  • Exclusive Totaltech member prices.
  • 20% off labor for repairs and advanced services and 10% off labor for custom installations.
  • Extended 60-day return and exchange window on most products.
  • Free haul-away on most product replacements.

Now don’t get me wrong, that is a pretty decent list of additional perks, but is it worth $200 a year? I guess that’s up to you and your situation. But, for those simply looking to get holiday shopping done, buy exciting new items, or find a PS5 in stock, that’s a lot to ask.

On Monday, the $500 disc drive model PS5 was in stock at Best Buy but hidden behind an “exclusive access event” paywall, a Totaltech membership. So instead of selling out in a matter of minutes, the device ended up being available for nearly two hours. So while you might have an easier time getting a PS5 or Xbox Series X from Best Buy  it’ll cost you.

We’ll have to wait and see what other “hot items” Best Buy ends up hiding behind this paywall, but this is pretty user-hostile if you ask me. With this move, Best Buy just became one of the biggest PS5 scalpers.

via Ars Technica

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